Privacy Policy for
cea444 Players

Information We Collect

Information you provide directly: When you register for a cea444 account or interact with our platform, you may provide the following categories of personal data:

• Identity data: Full legal name, date of birth, gender, and nationality as shown on your government-issued identification document (National ID card, passport, or driving licence).
• Contact data: Email address, mobile phone number, and residential address (including city, district, and postcode). For players in Bangladesh, this typically includes a Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar address.
• Financial data: Payment method details necessary to process deposits and withdrawals in BDT, including bKash account numbers, Nagad account numbers, Rocket wallet numbers, Upay credentials, or bank account details. Full card numbers for Visa and Mastercard transactions are handled exclusively by our PCI-DSS compliant payment processor and are never stored on cea444 servers.
• Verification documents: Copies of identity documents, proof of address documents, and proof of payment method ownership submitted as part of the KYC (Know Your Customer) process.
• Communications: Records of your correspondence with our support team via live chat, email, or any other communication channel.
• Responsible gaming data: Deposit limits, time-out preferences, self-exclusion requests, and any other responsible gaming settings you configure on your account.

Information collected automatically: When you use the cea444 platform, certain data is collected automatically through technical means:

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Usage data: Pages visited, games played, bet amounts, session duration, click patterns, and navigation paths within the platform.
• Transaction data: A full record of all deposits, withdrawals, bets placed, game outcomes, bonus claims, and account balance changes.
• Cookies and tracking data: Data collected via cookies and similar tracking technologies, as described in Section 4 of this policy.

Information from third parties: cea444 may receive personal data about you from third-party sources, including identity verification agencies, fraud prevention databases, payment processors, and analytics providers. This data is used solely to supplement our own records for the purposes described in Section 2.

How We Use Your Data

cea444 processes your personal data only where we have a lawful basis to do so. The following table summarises the primary purposes for which we use your data and the corresponding legal basis for each:

cea444 will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent. You may withdraw consent for marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team.

Automated decision-making: cea444 uses automated systems to flag potentially fraudulent activity, assess responsible gaming risk indicators, and enforce account restrictions. Where an automated decision has a significant effect on your account (for example, a temporary freeze pending investigation), you have the right to request human review of that decision by contacting our support team.

Sharing and Disclosure

cea444 may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Visa, and Mastercard. These providers receive only the financial and identity data necessary to process your specific transaction. They are contractually prohibited from using your data for any other purpose.
• Identity verification providers: Third-party KYC agencies that verify the authenticity of identity documents and confirm player age. These providers operate under strict data processing agreements and are not permitted to retain your documents beyond the verification period.
• Fraud prevention and security services: Specialist providers that help cea444 detect and prevent fraudulent account activity, money laundering, and other financial crimes. Data shared with these providers is used solely for protective purposes.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session and gameplay data necessary to deliver their games within the cea444 platform. These providers do not receive personally identifiable information beyond what is technically required for game delivery.
• Analytics and technology providers: Platform hosting, content delivery, and analytics services that help cea444 maintain and improve the platform. These providers act as data processors on our behalf and are bound by strict data processing agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, or the direction of a competent regulatory or law enforcement authority, cea444 will disclose personal data. We will notify you of such a disclosure where we are legally permitted to do so.

All third-party data processors engaged by cea444 are required to implement appropriate technical and organisational security measures consistent with the standards described in Section 7 of this policy. cea444 remains responsible for ensuring that your data is handled appropriately by any third party acting on our behalf.

Cookies and Tracking

cea444 uses cookies and similar tracking technologies (including pixel tags and local storage) to operate core platform functionality, remember your preferences, maintain session security, and improve the overall user experience. By continuing to use the cea444 platform, you consent to the use of cookies in accordance with this section.

The following categories of cookies are used on the cea444 platform:

• Strictly necessary cookies: These cookies are essential for the platform to function and cannot be disabled. They are used for session management, authentication, security token storage, and load balancing. Without these cookies, services such as account login, game loading, and payment processing would not work correctly.
• Functional cookies: These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming configurations — so that you do not need to re-enter them on each visit.
• Analytics cookies: These cookies collect anonymised data about how players use the cea444 platform, including which pages are most visited, where players encounter errors, and how long sessions last. This data is used exclusively to improve the platform and is not linked back to individual player identities.
• Performance cookies: These cookies monitor the technical performance of the platform, helping our engineering team identify and resolve slow-loading pages, broken features, or server errors before they affect the broader player base.

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will prevent core platform features from working correctly, including the ability to log in and place bets. Disabling functional or analytics cookies will not affect your ability to use the platform but may reduce the personalisation of your experience.

cea444 does not use third-party advertising cookies or permit third-party advertisers to place tracking cookies on our platform. We do not engage in cross-site tracking or behavioural profiling for advertising purposes.

Data Retention

cea444 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as general guidelines:

Upon expiry of the applicable retention period, personal data is either securely deleted using industry-standard data destruction methods or anonymised in a manner that permanently prevents re-identification. Where data must be retained beyond the standard period due to an ongoing legal dispute, regulatory investigation, or court order, cea444 will restrict processing of that data to the specific purpose requiring its retention.

Players who close their cea444 account should be aware that certain data categories will continue to be held for the periods specified above, even after account closure, as a result of our legal and regulatory obligations. This is consistent with standard practice in the online gaming industry and is not something cea444 can waive at individual request.

Your Privacy Rights

As a cea444 player, you have the following rights with respect to your personal data:

• Right of access: You have the right to request a copy of the personal data cea444 holds about you. This is sometimes called a Subject Access Request (SAR). We will provide the data in a structured, commonly used, and machine-readable format.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic contact details directly in your account settings, or contact support for corrections to identity or financial data.
• Right to erasure: In certain circumstances, you have the right to request that cea444 delete your personal data. This right is not absolute — we may be required to retain certain data by law even where you request deletion. We will inform you clearly if any data cannot be deleted and the reason why.
• Right to restriction of processing: You have the right to request that cea444 restrict the processing of your data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing and a decision on that objection is pending.
• Right to data portability: Where processing is based on your consent or on a contract with you, you have the right to receive your personal data in a portable format and, where technically feasible, to have it transferred directly to another data controller.
• Right to object: You have the right to object to processing of your personal data where that processing is based on cea444's legitimate interests. You also have an absolute right to object to the use of your data for direct marketing purposes at any time.
• Rights related to automated decision-making: You have the right not to be subject to a decision based solely on automated processing that produces a legal or similarly significant effect on you, and to request human review of any such decision.

cea444 will not charge a fee for exercising any of the above rights in normal circumstances. We may charge a reasonable administrative fee or decline to act on a request that is manifestly unfounded or excessive, in which case we will explain our reasoning in writing.

Data Security Measures

cea444 takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our key security measures include:

• Encryption in transit: All data transmitted between your device and the cea444 platform is encrypted using 256-bit SSL/TLS technology. This applies to all connections including account login, game play, payment processing, and support chat sessions.
• Encryption at rest: Sensitive data stored on cea444 servers, including identity documents and financial records, is encrypted using AES-256 encryption at rest.
• Access controls: Access to player data within cea444's internal systems is restricted on a strict need-to-know basis. All staff with data access are required to use multi-factor authentication and are subject to regular access reviews.
• Security monitoring: cea444 operates continuous intrusion detection and monitoring systems that flag anomalous access patterns and potential security incidents in real time. Our security team responds to alerts around the clock.
• Penetration testing: cea444 commissions independent security assessments and penetration tests on a regular basis to identify and address vulnerabilities before they can be exploited.
• Incident response: In the event of a data security incident that affects your personal data, cea444 will notify affected players and relevant authorities within the timeframes required by applicable law. Notifications will be sent to your registered email address.

While cea444 takes all reasonable precautions to protect your data, no internet-based system can be guaranteed to be 100% secure. You also have a role to play in keeping your account secure — use a strong, unique password, enable two-factor authentication, never share your login credentials, and notify us immediately if you suspect unauthorised access to your account.

If you discover a potential security vulnerability in the cea444 platform, please report it responsibly to our team at [email protected] before disclosing it publicly. We treat all responsible disclosure reports seriously and will acknowledge them within 24 hours.

Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a concern about the way cea444 has handled your personal data, please contact our support team in the first instance:

• Live chat: Available 24 hours a day, 7 days a week, directly on the cea444 platform. Live chat is the fastest way to reach us — typical response time is under 10 minutes.
• Email: [email protected] — typical response time is under 4 hours. For privacy-specific requests, please include "Privacy Request" in the subject line so that your message is routed directly to the relevant team.

cea444 aims to resolve all privacy concerns promptly, fairly, and to the satisfaction of the player. If you submit a privacy rights request, we will acknowledge it within 48 hours and provide a substantive response within 30 days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days; we will inform you in writing if an extension is required and explain the reason.

If you are not satisfied with our response to a privacy complaint, or if you believe that cea444 has not adequately addressed your concern, you have the right to escalate the matter to an appropriate data protection authority or seek independent legal advice. cea444 will cooperate fully with any such investigation and will not take any adverse action against a player for exercising their right to complain.

This Privacy Policy was last reviewed and updated on 1 January 2026. cea444 reserves the right to amend this policy at any time. Material changes will be communicated to registered players via their registered email address and by a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of the cea444 platform after the effective date of any update constitutes your acceptance of the revised policy.